“This is the best pharmacy I have ever used and this puts the big chains to shame. The pharmacist Sheila is extremely knowledgeable, patient and willing to answer all of my questions. While they are understandably popular, and therefore busy, I never have to wait. Customer service is excellent and I would recommend this to everyone.” —Anon
“Can’t say enough good things about Shady Grove Pharmacy. Professional, personal, and understanding services. Much, much better service than box and grocery store pharmacies. On several occasions the pharmacist has gone out of her way to track down hard to find medication for us. Support local, independent, excellent businesses like SGF.” — Chizlum M.
“The only pharmacy I trust and love. I always look forward to going there. It has the service a big chain pharmacy can’t compete with!” —Tim D.
“I love the staff, they are very nice and super helpful.” —Melinda J.
“These guys make CVS Walgreens and all the other pharmacies out there look like little kids in the pharmacy world. Not only are they attentive to details and concerned about their patients coming in for the prescriptions, but they are fast, accurate and always accommodating. The pharmacy staff are all amazing and if you live anywhere near Shady Grove pharmacy make that your pharmacy of choice. You will not wait any longer than 10 minutes for your for your prescription to be filled and that’s the worst case scenario!!! I strongly recommend this place. A bit hard to find, but well worth the effort!” – Mark W.
“Very friendly and helpful staff!! Support your local pharmacy!!” —Nicolle M.
“Shady Grove Pharmacy is hands down the BEST Pharmacy out there. They take customer service to a whole new level of EXCELLENCE in an industry where customer service is often non-existent. When I call for a prescription they know me by name, remind me of scripts that are coming due for refill, never give me a hard time about last minute requests, and even deliver right to my door. I personally recommend them to everyone I meet without hesitation because no-one deserves the abuse you endure at the big chain pharmacies when there is such a wonderful customer oriented experience with Shady Grove Pharmacy.” —Emily R.
“What a WONDERFUL, CARING pharmacy. I am so happy that my parents have switched from one of the large chain pharmacies to Shady Grove Pharmacy. From our very first visit, we knew that we were in excellent hands. Sheila (a wonderful pharmacist) along with all of the other skilled pharmacists and assistants gave us such a warm and caring welcome. Not only are they the kindest people you will ever meet, they’re also extremely efficient. My parents never have to worry about going without their medicines again because of the all-too-common mistakes made by the large chain pharmacies.” —Christina T.
“I started going to this pharmacy since my doctor is right next door. They are very friendly and very knowledgeable about the medications. The pharmacist always tells you what the medication is for, how to use it, and any side-effects that might happen. The pharmacist and the technician both learned my name within two visits and I am greeted by name every time I walk in now. It’s nice and refreshing to go to a pharmacy that is friendly and efficient. Oh, and best of all there has never been a wait of more than 10 minutes. Highly recommend!!” —Anon
“Support your independent pharmacy! Excellent and friendly customer service – everybody knew me by name by my fourth visit. They take the time to answer my questions. And the prices are as low as any of the big, unfriendly chain pharmacies.” —Jerry J.
“I have used many-a-pharmacy over the years, and this one has absolutely blown me away. I didn’t know that customer service still existed in this country! Fast, friendly, personal, and completely reliable. They even delivered a medication to my home one time when I was sick and couldn’t get to my office where they normally delivered. I couldn’t rave more about Shady Grove Pharmacy!” —Anon
“Awesome-great service by a cool bunch of people! After multiple disastrous visits to CVS, we switched to Costco but the service and getting in and out were a huge hassle. A friend recommended Shady Grove, and I couldn’t be happier. We pay exactly the same as what we paid elsewhere with our insurance but the difference in service and staff were just unbelievable. We will not go anywhere else-they deal with our doctor, insurance and everything else without a hassle. Love them :)” — Alexandra P.
“I LOVE YOU GUYS! You were able to get my insurance to cover the full amount of my prescription — a feat which CVS was unable to do for over two years!!! Thank you so much for your attention to detail, and most of all, for caring.” —Anon
“Their prescriptions cost the same and in many cases less than the chain pharmacies but what’s most important to us is how we’re treated. If there’s a question about our prescriptions, Shady Grove Pharmacy calls the doctor and makes sure that they have an answer. I can’t say enough about Shady Grove Pharmacy and I highly recommend them. We’re so very grateful to have found them.” —Christina T.
“Still the best pharmacy in the area. I moved down to Silver Spring and still kept coming here. Best service, willing to work with me when I need it, and always friendly. They even recognize me when I call. I should also say…I have complicated medical needs. They have really helped me navigate some of the craziness of my health insurance company as well.” — Robin M.
“Shelia, Mary, Geoff and the rest of the staff at Shady Grove Pharmacy are simply the absolute BEST EVER!!!! I am very customer service oriented. The staff at SGP are also concerned about giving the best possible service they can. I used to work down the street from the store but have since changed jobs. Now I drive way out of the way just to come here. They are fast, friendly and quite frankly just plain fun to hang out with! I’d stop by even if I didn’t have a RX to pick up!!!” – Tiffany M
“I have used many a pharmacy over the years, and this one has absolutely blown me away. I didn’t know that customer service still existed in this country! Fast, friendly, personal, and completely reliable. They even delivered a medication to my home one time when I was sick and couldn’t get to my office where they normally delivered. I couldn’t rave more about Shady Grove Pharmacy!” —Anon
“Sheila and Geoff have done an excellent job with Shady Grove Pharmacy! This pharmacy is the perfect combination of back-in-the-day mom & pop shop familiarity AND up-to-date efficiency and technology. The entire staff is warm and personal. My kids love to go there and beg to stop by to say hello when we are in the area. I have been filling prescriptions with them for over a year and from my first experience to every single one in between they have always made it a great experience. On more than one occasion they have gone the extra mile by sorting out insurance issues for us, rush ordering medications, and/or contacting Dr.’s for correct dosages. I wouldn’t get my prescriptions filled any where else!” – Clara G.
19851 Observation Dr., Ste. 145
Germantown, MD 20876
301-515-1915
301-515-0682 fax
M – F, 9am – 6pm
thebluedoorrx.com
9999 Stedwick Road
Gaithersburg, MD 20886
240-912-7784
240-912-7764 fax
M – F, 9am – 6pm
thevillagerx.com