Shady Grove Pharmacy

15225 Shady Grove Road #101, Rockville, MD 20850

301-948-0018 fax • M – F, 9am – 5pm

15225 Shady Grove Road #101, Rockville, MD 20850

301-948-0018 fax • M – F, 9am – 5pm

doing pharmacy better.

Prescriptions

Filled fast and friendly — without the hassle.

One would think this should not need much explanation. After all, filling your prescriptions is what pharmacies actually do, right?
But if you have experienced the big chains, then you know that clearly this is not as easy as one would think. Why the attitude? Why the hassle? Why the delay?
It does not seem fair, does it?

It’s a complicated process…

But we make it look easy.

In fairness, filling your prescriptions accurately is not as simple as most people would think. Each prescription we fill requires a complex process and host of experience and professionalism to get it into your hands: federal and state compliance issues, endless insurance problems and hurdles, pharmacotherapy and drug interaction assessments are sometimes just the tip of the iceberg.

But as we see it, these should be our problems, not yours! If filling your prescriptions at Shady Grove Pharmacy appears easy and effortless, then we are doing our job right and providing the service that forms the cornerstone of our brand.

Just take it from our customers.

But don’t take our word for it. Here is what one of customers had to say about us on Yelp:

“I go out of my way to get my prescriptions filled at Shady Grove Pharmacy because they practice the lost art of TOTAL customer service.

The pharmacist at their Rockville location, Dr. Sheila Alizadeh, is warm, approachable and she has a wonderful sense of humor. Her super-professional staff are equally amazing and always go the extra mile to get what you need, when you need it. On the rare occasion when there’s a problem, they go out of their way to solve it (contacting your doctor, insurance company, vendor, etc.) followed by an immediate phone call to you with the status of your prescription. 

Their goal is pretty obvious – to have your prescriptions ready and waiting when you arrive.  Because of this, you’ll rarely see a line of folks waiting; even walk-in customers are usually in and out in 10 minutes or less.  If you do have to wait, you can relax on their beautiful white leather sofas with big comfy pillows, and enjoy the friendly banter and laid-back atmosphere. 

…  and if that isn’t rare enough, by your second visit, you’re not only greeted by name, but they’ve memorized your medication list, doctor’s name, and they even remember to ask about a family member’s health that you mentioned in passing at your previous visit. 

I originally found Shady Grove Pharmacy when my previous pharmacy stopped carrying a brand of medicine that I prefer. Sheila checked her inventory and told me she could order that brand for me to pick up the very next day. Wow! Even the big chain pharmacies couldn’t find the brand, so I was skeptical, but sure enough, when I came back in the next day, everything was ready to go.  Over the next few months, I transferred the rest of my medications to Shady Grove Pharmacy, and I couldn’t be happier. 

If you want a refreshing, positive customer service experience, and like to support local businesses, stay away from the big chain stores with no personal service and long wait times – come to Shady Grove Pharmacy today.  You won’t be sorry!” —Patty C.

Have Questions?

Contact us today! Call, email or stop by.

happy customers
visit our other local pharmacies
The Blue Door Pharmacy

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301-515-1915
301-515-0682 fax
M – F, 9am – 6pm
thebluedoorrx.com

The Village Pharmacy

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240-912-7784
240-912-7764 fax
M – F, 9am – 6pm
thevillagerx.com